We may collect information about users of our Services ("users," "you," or "your") from various sources, such as:
When you sign up for an Account, we may request your contact details, including your name, company name, address, email address, and phone number. If you refer a friend to our Services, we may also collect your friend's email address to send them a referral or promotional code to join our Services.
Our "Community" feature allows you to post content publicly on our Services. By registering for our Community, you agree that your profile information and the content you post may be viewed and used by other users and third parties beyond our control.
If you contact us directly, we may receive additional information from you such as your name, email address, phone number, the content and/or attachments in the message you send us, and any other information you choose to provide. We may also receive a confirmation when you open an email from us.
If you add your financial account information, it will be directed to our third-party payment processor.(2) Information Collected When Using Our Services:
When you use our Services, we may collect information about your engagement and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to run the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and customers, and provide customer support. We also use this data to generate aggregate analysis and business intelligence that help us operate, protect, make informed decisions, and report on the performance of our business.
Like most websites, we automatically gather certain information and store it in log files. Additionally, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be placed on your computer or device when you visit our Services. Cookies contain a small amount of information that enables our web servers to recognize you. We store information collected through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services.(3) Information Received from Third Parties:
If you link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize the linking.
We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.
The information we collect is used in several ways, including:
The legal basis for collecting and using personal information depends on the specific personal information and context in which it was collected.
We will only collect personal information from you if we need it to fulfill a contract with you, if processing is in our legitimate interests and does not override your rights, or if we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary for the provision of these Services, such as responding to your queries, improving our platform, conducting marketing, or detecting and preventing illegal activities.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time of collection. If we collect and use your personal information based on our legitimate interests (or those of any third party), we will clearly explain to you what those interests are.
We may share your information, including personal information, as follows:
You have certain choices and rights regarding your personal information. You can access, update, correct, or delete your personal information through your account settings or by contacting us.
You can also object to the processing of your personal information, ask us to restrict processing of your personal information, or request the portability of your personal information. If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
We retain your personal information for as long as necessary to provide you with our Services, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
If you are a California resident, you have certain rights under the California Consumer Privacy Act ("CCPA"). Please see our CCPA Privacy Notice for more information about your rights and how to exercise them.
If you are located in the EEA or UK, you have certain rights under data protection laws. Please see our EEA/UK Privacy Notice for more information about your rights and how to exercise them.
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from such individuals. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.